Does eBay money back guarantee cover faulty item?

Does eBay money back guarantee cover faulty item?

eBay Money Back Guarantee covers most transactions on eBay. It means buyers can get their money back if an item didn’t arrive, is faulty or damaged, or doesn’t match the listing.

Is eBay GSP more expensive?

In eBay’s attempt to streamline the process, eBay charges customs fees on all items shipped. International customers have commented on blogs, message boards, and Facebook groups that eBay’s GSP makes items about three times more expensive than a seller shipping direct.2019-01-05

Can I add global shipping to existing listing?

Adding GSP to all your existing listings: Head to the eBay Global Shipping Program webpage and click “Start Shipping Globally”. Click “Start Now” on the following page. You will be asked if you want to use the GSP on your already-active listings. Check the box and click “Continue”.2021-02-10

What is eBay GSP?

The eBay Global Shipping Program, or eBay GSP, is a service providing eBay sellers with the possibility to ship their goods to international buyers. Under the Global Shipping Program, all you need to do is ship your product to a shipping center in your own country. Then eBay handles the actual delivery to the buyer.

What happens if you buy something faulty from eBay?

If there’s something wrong with your item, you can return it to the seller for a refund or a replacement. If you’ve changed your mind about the item, check with the seller to see if they’ll accept your return. If you bought an item on eBay as a guest, you’re still covered if something goes wrong.

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What does global shipping mean?

The Global Shipping Program makes international shipping as simple and efficient as domestic shipping. For sellers, the GSP is very convenient. There are no customs forms to fill out, duties or taxes to calculate, or international deliveries to organize.2019-02-08

How does GSP eBay work?

Under the GSP, a seller’s listings are shown to eBay buyers across the world. eBay automatically calculates the international shipping cost, duties, taxes and estimated delivery dates upfront, and adds them to the listing which the international buyer sees. The seller doesn’t provide any of that information themselves.2019-02-08

Do returns hurt an eBay seller?

If you do not create your own return policy, eBay just goes ahead and writes one for you stating that “the seller does not offer returns but you are protected under eBay’s Money Back Guarantee.” So if a seller receives a defective item, eBay forces the return and you pay for return shipping.2021-05-23

Why did my package go to Erlanger?

All GSP parcels go to Erlanger, which is fairly central. They then are re-routed to the 100 -odd countries serviced by the program. This is called a spoke and hub delivery system and is used by many transportation companies including airlines, Canada Post, USPS, and famously FedEx.

Who pays for shipping on eBay money back guarantee?

The seller

How does eBay reimburse shipping?

When you’re responsible for return shipping costs and you’re using an eBay return label, we deduct the amount from your refund. Anytime you use an eBay return shipping label, returns are shipped by either USPS First-Class or Priority Mail, depending on the item’s cost, package weight, and delivery time.

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How do returns work through eBay?

Here’s how the seller may respond: Accept your return request and offer a full refund You’ll return the item in the same condition in which it was received, and the seller issues you a full refund, including the original shipping cost. The seller will also pay for return shipping.

Does eBay global shipping cost the seller?

There is no fee to use the Global Shipping Program but sellers will still have their usual eBay and PayPal fees to pay on the sale price (but not on the additional fees that the buyer pays). Buyers see estimated shipping and import charges on the listing, which are then confirmed at checkout.2019-02-08

How do eBay GSP returns work?

If a Global Shipping Program item arrives damaged, you would file a “return request,” just as you would in a non-GSP transaction. In most eligible cases, the buyer is fully covered by either the eBay Money Back Guarantee or the PayPal Purchase Protection program.

What isn’t covered by eBay money back guarantee?

For Authenticity Guarantee purchases, eBay Money Back Guarantee does not cover returns on the basis that an item is not as described, when the item is considered final sale.

What does arrived at global shipping center mean?

This means that they ship to the center in the United states and then the global shipping center forwards it on to you.

Is eBay Global shipping Program Safe?

Sellers are protected by eBay so if their items are lost or damaged on the international part of their journey, they are still guaranteed five stars for shipping time and protected from negative feedback related to shipping.2019-02-08

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Is eBay GSP good?

eBay’s Global Shipping Program can be extremely useful, but it’s not for everyone. If the items you sell are of low value and lightweight, you might be better off avoiding it, as GSP has been accused of putting some buyers off due to high charges and slower delivery times.

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Author: howiswhat